NOTE: You have to click "watch this video on YouTube" to view it. Begs the question of why they included the iFrame "share" embed code. Whatever. Worth your time to click through.
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WHY CHOOSE US?
- Perfect timing . Our efficient team guarantees efficacy every step of the way, making sure your move is completed in a timely manner.
- Satisfaction guaranteed. We will surpass your expectations in both quality of service and productivity. Our teams are trained to excel in all aspects of the relocation task.
Our experience with these people has been zero for three on those counts. The marketing platitudes don't even come close to the reality we got.
- Always extra careful. Our clients enjoy our team’s dedication to perfection. We treat your items like they were our own and give it the utmost attention to safeguard the quality of your inventory.
This review rating should start with a decimal point.Up next, their many websites and email addresses that don't work. One domain name goes to a GoDaddy.com "parked URL" page -- "do you want to buy this domain?"
"We're a family-owned business with our own fleet of trucks and drivers." - Our AMS "Senior Moving Coordinator" contact (salesman) Maybe that's even technically true, but it's FAR from the entire story. Their truck showed up two days late for pickup in California, severely complicating our departure. It was an Enterprise 26' rental. The driver and his associate were subcontractors from Las Vegas. One reason they were late was that CHP had sequestered their truck overnight near Bakersfield for logbook violations.
We were quoted a "7-14 day" delivery window to our new home in Baltimore. "AMS" finally arrived after 20 days, and the driver, (another contractor, who spoke broken Russian accent English), refused to enter our neighborhood, citing "commercial vehicle size/weight restrictions," which my new neighbors all scoffed at ("moving vans come in and out of here all the time"). I myself had seen an Atlas Van Lines semi down the street on the day we closed on the house on March 29th.
Mr. "Senior Moving Coordinator" had stopped responding to my phone calls and emails midway through the episode.
They held us up for a last-minute Sunday night additional $1,900 "shuttle service fee" in order to relinquish our belongings. We had no choice, as the driver threatened "I'm leaving Maryland tomorrow."
As we unpack, the inventory of broken and otherwise damaged items grows depressingly. The fact that this seems to be an industry-wide failing in no way excuses AMS.
There's LOTS more. I will be documenting ALL of this in litigation-worthy detail here ASAP:
bgladd.blogspot.com/2019…
AVOID THIS COMPANY.
Daniel Snyder"movingservicegroup.com?" That domain doesn't actively exist, it's a GoDaddy.com parked URL.
4782197606
Senior moving coordinator
American Movers and Storage
(877) 635-5059 Ext. 1022
daniel@movingservicegroup.com
https://americanmovers.co
"Your call is being recorded for quality assurance purposes."Right. How much you wanna bet those have been deleted had they even been captured?
Well, another day, another ugly American Movers and Storage surprise. Matt and Eileen came over yesterday afternoon and moved two of our three 7 ft office library heavy wood bookcases upstairs into the spare bedroom office for us. When I cut the black plastic shrink wrapping off it just now, this is what I found. They literally destroyed the back panel of this one. I was expecting to put in shelves and unbox books this morning, but no.
WHY CHOOSE US?
- Perfect timing . Our efficient team guarantees efficacy every step of the way, making sure your move is completed in a timely manner.
- Satisfaction guaranteed. We will surpass your expectations in both quality of service and productivity. Our teams are trained to excel in all aspects of the relocation task.
MAY 8TH UPDATE
- Always extra careful. Our clients enjoy our team’s dedication to perfection. We treat your items like they were our own and give it the utmost attention to safeguard the quality of your inventory.
We expected to have inevitable, unavoidable breakage and damage. This is well beyond the pale, however. RECKLESS INDIFFERENCE. If this recounting deprives AMS of at least one future victim customer, it will have been worth my time. Beyond that, I'm dubious regarding getting any legal redress, given the mountain of ostructive fine print to which I had to assent in writing. Not that I won't look into it once time permits.___
We've seen multiple moving van semis on our Homeland District residential streets since we got here in April.AMS plainly extorted us. And I'm sure they give a [bleep].
From CNN:
"It's always interesting to me because a deputy, that [sic] didn't get any votes, appoints a man that [sic] didn't get any votes, he's going to write a report on me. I had one of the greatest election victories in history. Would you say that's true? They came from the valleys, they came from the rivers, they came from the cities, they came from all over, they voted in one of the greatest elections in the history of our country, and now I have a man, because we have an attorney general who -- nobody can even believe he didn't tell me, but he recused himself -- so I have a man who is a deputy who I don't know, who I didn't know at all, and he appoints a man who had just left my office, I didn't give him the job at the FBI, Comey's his best friend, but listen, you know it better than anybody, you've been very fair in this, but listen, I have a deputy, appoints a man to write a report on me, to make a determination on my presidency? People will not stand for it."
Wednesday before leaving the White House for a speech in Ohio: "It's interesting that a man gets appointed by a deputy; he writes a report. You know -- never figured that one out, I had the greatest electoral victory -- one of them -- in the history of our country. Tremendous success. Tens of millions of voters. And now somebody is going to write a report who never got a vote."
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